In Updates History, any updates that are currently being delivered will appear in the Pending Batches tab.
In this article, we only discuss the Pending Batches. So if a particular batch is no longer in pending, the user should search either in Batches or in Batch Items exclusively.
- For more information on Batches, please click here.
- For more information on Batch Items, please click here.
Much like the Batches and Batch items tabs, they contain the option to organize columns, download the visible history data, and utilize the filter to the right of the UI.
- For instructions on exporting updates history results, click here. Navigate to "Exporting Results"
- For more information on utilizing the filters, click here. Navigate to "Filters"
Navigating
The user can see that they are in the Pending Batches tab, with the directory guidance below the Module's name or the white tab of the same name.
The number of batches currently underway will appear next to "Pending batches", as seen above.
Just under the Pending batches tab, there are various numbers:
The total number of updates included in all batches, as well as what's currently being delivered/pending to deliver, appear here. The 60s denotes that the page refreshes every minute.
Pending Batches Data
Similar to the Batches tab, here are some of the column headers that can be utilized:
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Batch name - The name of the updates batch that was pushed through. This tab can be sorted by Batch name,
- If the user clicks on the name of a batch, they will be taken to a pre-filtered view of the"Batch items" tab, that focuses on items in that batch.
- For information on the Batch items tab, click here.
- Each row within the batch will have all their titles' information, line by line, for the metadata being pushed through that specific batch.
- For information on Update Errors, click here.
- If the user clicks on the name of a batch, they will be taken to a pre-filtered view of the"Batch items" tab, that focuses on items in that batch.
- Providers - The provider of that batch.
- Creator - The user within the user's organization that created the batch.
- Sender - The user that pushed the batch through.
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Status - This will either be sent, pending, or draft.
- Sent - The batch went through successfully
- Pending - An item within the batch's delivery is still in progress
- Draft - The batch has been saved but not sent through yet
- Items within a drafted batch are only visible to the Creator
- Error - Indicates an issue with a particular batch item that should be investigated within the batch.
- There are a number of reasons an update might have failed: the price might not exist at the retailer, the EST end date is before the start date, and more.
- In Batch Items, the user will be able to see what the error was exactly, since the UI provides that exact information.
- Item Count - Total number of batch files being updated
- Created - When the batch was created.
- Modified - When the batch was last resent, with modifications.
- Sent - When the batch initially pushed through.
Much like the other tabs, clicking on any batch name will bring up all the titles/retailers included in that batch. This will navigate the user to the Batch items tab, pre-filtering to that specific batch's items.
- For more information on the Columns button and showing or hiding columns, click here.
Actions
While in Pending Batches, if the user clicks the "..." button to the far right of the tables. The user's only option is to "Re-Update" based off what's currently pending.
However, since the updates may have not completed their delivery and the system may attempt to retry, depending on the error, it is best to wait for the Status to change to "Complete" before initiating a Re-Update.
That way, the user can take stock of all the items in the batch that need to be re-delivered.