Sending an Update

Article author
Kevin Seo
  • Updated

In Create Updates (1.0), there are various ways to send through an update(s). 

At the most basic level, here is how users can start:

1. First, select the title(s) and territory(ies). Currently, iTunes is the only retailer that can be selected:

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2. Once the titles and territories have been selected, users can enter a variety of metadata to send through: price tiers for TPRs (temporary price reduction), EST start and end dates, VOD pricing, Ratings, and more. Avails information can be entered in either Table View (which is the default view):

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Or Nested View:

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For more information on each view, read our overview of the Create Updates (1.0) module here

Please Note: By default, some metadata columns are hidden. To add/remove metadata fields, click on the Column button (read more about that here):

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Anything entered in the UI can be removed with the "Clear all" button:

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Clicking on "Spreadsheet" in the upper right-hand area of the UI will download STOREFRONT's own template to input custom updates information into, which can then be uploaded into the UI. This is a great way to add updates in bulk if many updates need to be push through simultaneously:

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From there, click "Download blank" to download the spreadsheet. Once you've entered your info for your titles, click on "Upload" to push through your populated spreadsheet. For more information on uploading spreadsheets, read our help center article here

The "New batch" button in Create Updates (1.0) allows you to create a completely new batch of updates:

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The table and nested view would then be wiped of what previous titles/territories/pricing information was available. Please note, that if you are not in a saved batch or you have not sent a batch, clicking the "New batch" icon will not create a new batch.

 

3. The "Add" function will add all of your updates to a single batch, before being sent though. Once you've entered your avail information for a title, click "Add":

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The number of updates now added to the batch will appear on the "Added" tab, as seen below: 

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Certain errors regarding your updates may appear they can be added to a batch. This can range from putting in an end date that is before a start date, having an invalid price tier, and so forth. From there, users can make the necessary corrections before sending it through. 

4. Once all updates are added to the same batch, clicking the "Added" tab leads to this screen:

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5. This where all of the updates that have been added to a batch appear. To remove an update(s) from the batch, select them by clicking the checkbox to the left of an update, or click "Select all" to select all of the updates. Then, click "Remove" (or "Remove all" to remove them all at once):

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6. Name the batch before sending it. To do so, click on the text box shown below, and then click "Send batch":

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7. The following screen will appear, which allows the user to review the updates before sending them through:

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8. Click "Ok", and then a notification message will appear in the upper right-hand corner showing that the updates are being pushed through:

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9. Now the updates are on the way. To see the pending batch, go to "Updates History":

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Note: To save a batch before sending it click on "Save draft" to return to it later:

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All saved drafts are viewable in Updates history.

 

 For more information on Updates History, read our article here.

 

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